Office (All Locations): 630-832-4210
If you have a life-threatening emergency, call 911. For all other calls, please call our office. Please make non-emergency calls during regular office hours.
After business hours, all incoming calls are forwarded to our answering service. The on-call physician will be available to respond to your emergency medical needs. We try to return your calls within 15 minutes. If you do not hear back from us, you are welcome to call us back. Please keep in mind the physician might be in surgery or delivering a baby.
Appointments can be made 6-12 months in advance. When calling to schedule your appointment, please have the following information available: name, address, phone numbers, date of birth, type of insurance and reason for the visit. Please also see the Patient Forms page to see which forms you need to bring to the visit.
We will do our best to honor your appointment time. We firmly believe in the value of your time and dislike long waiting periods in the office. However, please understand that births, surgical delays, emergency patients, and other unforeseen delays are inevitable in our specialty. We request your patience. If you are late to your appointment, you may be asked to reschedule. We, as well as all our patients, appreciate your promptness.
Should you need to cancel or reschedule an appointment, please give us 24 hours advance notice. We have in place a No-Show fee policy, which could apply if your 24-hour cancellation is not given.
It is our policy to contact you with all test results, whether through our portal, by written form, or by a phone call. Pap smear, mammogram, and ultrasound results can take up to two weeks to return. The quickest way to receive your results is to make sure you are signed up through our portal.
Prescription refill requests should be made during office hours. You may ask your pharmacy to fax a request to 630-832-8110. Refills on narcotics and certain other medications that cause addiction or substance abuse require a written prescription picked up in person at our Elmhurst office.
Please refer to the Financial Policy in the Patient Forms section.
We accept most major insurances. If we are not listed with your insurance company, please call our office to see if we participate with your insurance.
Unlike hospital-affiliated practices, we charge only one co-pay for an office visit. Co-payments are expected at the time of service. For your convenience, we accept cash, check, money orders, debit cards, Discover, Visa and MasterCard.
Please call our office at 630-832-4210 and ask to speak to our Billing Department if you have any billing questions or concerns.